Responsible for this site according to the § 5 of the german law TMG:
Samuel Adriano Marques Pais
All rights reserved. Any kind of reproduction or propagation, as a whole piece or just in parts, in all communication media, requires our previous agreement in writing.
Notice of liability:
Though our content controlling efforts, we are not responsible for the contents of external links. The solely and exclusive responsible entities for the content of such linked pages are their respective providers.
The site https://ec.europa.eu/consumers/odr/ has been set up by the EU to help unsatisfied customers. You can use it to make a complaint about a good or service you bought over the internet and find a neutral third party (“dispute resolution body”) to handle the dispute.